Return & Refund Policy

We want you to receive an order that is correctly made and arrives in good condition. Because our products are printed individually after each order is placed, the following return and refund conditions apply.

Damaged, Defective, Misprinted or Incorrect Products

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery.

Include:

Your order number
A description of the problem
Clear photographs showing the item and the issue
A photograph of the packaging or shipping label if the wrong item was received

After reviewing the information, we will offer an appropriate resolution, which may include a free replacement or a refund. You generally do not need to return a damaged or defective product unless we specifically request it.

Please do not dispose of the product until your request has been reviewed.

Size, Color and Change-of-Mind Returns

Where permitted by applicable law, we do not accept returns or exchanges for:

Ordering the wrong size
Changing your mind
Selecting the wrong color or design
Preferring a different fit
Accidental orders that have already entered production
Items that have been worn, washed, altered, or damaged after delivery

Please review the product description and size chart carefully before ordering. Comfort Colors® shirts have a relaxed unisex fit, and garment-dyed products may have minor color variations.

Small differences in color caused by screen settings, garment dyeing, or normal production tolerances are not generally considered defects.

Exchanges

We do not offer direct size or color exchanges because every replacement must be produced as a new order. If you ordered the incorrect size or color, you may place a new order for your preferred option.

This does not affect any mandatory rights you may have under applicable consumer law.

Order Cancellations

Contact us immediately if you want to cancel or change your order. We will try to help, but cancellation is not guaranteed once the order has entered production.

If we can cancel the order before production begins, we will issue a refund to the original payment method.

Incorrect or Incomplete Addresses

Customers are responsible for checking their shipping information before submitting an order.

Orders returned or lost because of an incorrect, incomplete, or undeliverable address supplied by the customer do not automatically qualify for a free replacement or full refund. We may offer reshipment after the applicable production and shipping costs have been paid.

Unclaimed and Refused Packages

Packages that are refused, left unclaimed, or returned because the recipient did not complete delivery or customs requirements do not automatically qualify for a refund.

Please contact us before refusing or attempting to return a package.

Returns Requiring Prior Approval

Do not send an item to the address printed on its shipping label. Our production partners do not accept unauthorized customer returns, and products sent without approval may be lost or donated.

If a return is authorized or required by applicable law, we will provide the correct return instructions and address.

Statutory Cancellation and Return Rights

Nothing in this policy limits any rights that cannot legally be excluded.

If the law in your country or region provides a cooling-off or withdrawal right for online purchases, you may exercise that right within the legally required period.

Where a 14-day withdrawal right applies:

Contact us within 14 days after receiving the order.
Return the eligible product within 14 days after notifying us.
The product must be unworn, unwashed, and in its original condition.
You are responsible for return shipping unless the product is defective or applicable law requires us to pay.
Customized or personalized products may be excluded from withdrawal rights where permitted by law.

Once an eligible return is received and inspected, we will refund the amount required by applicable law. We may withhold the refund until the product is returned or you provide acceptable proof of shipment.

Refund Processing

Approved refunds are issued to the original payment method. Please allow approximately 5–10 business days after processing for the refund to appear, depending on your bank, card issuer, or payment provider.

Original and return shipping charges are not refundable unless:

The product was damaged, defective, incorrect, or confirmed lost;
We made an error with the order; or
Applicable law requires those charges to be refunded.

How to Request Help

commoninterestclub@gmail.com