Shipping Policy

At Common Interest Club, every product is made especially for you after your order is placed. Please review the information below before ordering.

Order Processing

Most orders require approximately 2–5 business days for printing and preparation before shipment. Processing times may be longer during holidays, sales, periods of high demand, or when an item must be reprinted after a quality check.

Business days do not include weekends or public holidays.

Estimated Delivery Times

Estimated delivery dates are displayed at checkout when available. Typical shipping times after production are:

  • United States: approximately 2–8 business days
  • International destinations: approximately 10–30 business days

These timeframes are estimates, not guaranteed delivery dates. Carrier delays, customs processing, weather, holidays, incorrect address information, and other circumstances outside our control may affect delivery.

If you need an order for a particular date, we recommend ordering well in advance. We cannot guarantee delivery before holidays, birthdays, events, or other specific dates.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the products ordered, destination, and available shipping method.

Tracking Information

When tracking is available, you will receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear after your order has shipped.

Some international tracking services may provide limited updates after a package leaves its country of origin.

Multiple Packages

Products may be produced by different fulfillment facilities. If your order contains multiple items, they may arrive separately and have different tracking numbers. You will not be charged additional shipping because an order is divided into multiple packages.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us immediately if you notice an address error. We will try to update it, but changes cannot be guaranteed once production has started.

If an order cannot be delivered or is returned because of an incorrect, incomplete, or undeliverable address provided at checkout, the customer may be responsible for the cost of producing and shipping a replacement.

International Orders, Customs and Import Charges

International orders may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country. Unless applicable law requires otherwise, these charges are the customer’s responsibility and are not included in the product price or shipping charge.

We cannot control customs processing times or predict whether additional fees will be charged.

Delayed or Lost Packages

Carrier delays can occasionally occur. If tracking has not updated for an extended period, please check with the local carrier or post office first.

For a potentially lost package, contact us within the following timeframes:

  • United States domestic or regional European orders: if the order has not arrived within 30 calendar days after shipment, contact us no later than seven days after that period.
  • Other international orders: if the order has not arrived within 45 calendar days after shipment, contact us no later than seven days after that period.

We will investigate the shipment and provide a replacement or refund when the package is confirmed lost and the delivery information supplied by the customer was correct.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

  1. Check around the delivery location and with other members of your household.
  2. Check with neighbors, building management, or reception.
  3. Contact the shipping carrier or local post office with your tracking number.
  4. Contact us if the package still cannot be located.

A delivered tracking status does not automatically qualify an order for a refund. We will review each case and assist where possible.

Order Changes and Cancellations

Please contact us as soon as possible if you need to change or cancel an order. Because orders are automatically submitted for production, we cannot guarantee changes or cancellations after production has started.

Contact Us

For questions about shipping or an existing order, contact us through our Contact page or email:

commoninterestclub@gmail.com

Please include your order number so we can assist you more quickly.